![]() * Click "Import addresses (URLs)." and select the line that begins with * Click "OK." (You're not done yet.) * Get to the "Approved Websites" page (see earlier steps) and click "Add." If for some reason you are having trouble copying and pasting (yes, some people do), then try this two parter. (You can now activate both "Internet & Email Controls">" Protection Against Web Threats," and "Virus & Spyware Controls">"Settings.Against Virus.">" Threats in Web mail attachments.") * Click "OK," and "OK" again, and then another "OK" to Trend Micro's helpful reminder. * Copy and paste without the quotes to the "Add the address (URL)." box. * Click on "Approved Websites," and then "Add." * Click on "Protection Against Web Threats" to expand it (if it isn't already), and click "Settings." * First, from Trend Micro's IS main console, open "Internet & Email Controls" in the left column. (Later on how to figure which software is blocking.) ![]() "allow list," "whitelist," "trusted sites," or "safe list") should work with most web protection software and anti-malware that appear to interfere with Yahoo Mail attachments. This solution is for Trend Micro Internet Security (2009/version14), but the basic idea (to set up an exclusion to the protection against web-threats and/or webmail attachments, a.k.a. How to have both attachments and security: ![]() I just wanted to share with everyone the information I have worked out after trying hansonbrothershockeychick's advice, and reading this thread. First off, many thanks to hansonbrothershockeychick for getting me started in the right direction. I am sure this is the same thing that is happening with the other antivirus software (Trend Micro, etc ) installed on any local PC. You will then find that going back to your email downloads that everything will function as designed. You've just allowed the Yahoo/ATT Norton software to scan the attachment during the download instead of the McAfee.ĥ. You will then receive a message from the Mcafee software stating they your computer IS NOT fully protected, when in fact it is. With the McAfee software engaged on the local PC, they are "combating" each other resulting in the downloading problem.Ĥ. This is because the Yahoo/ATT email software is incorporated with Norton's on the website. This allows the e-mail protect automatically scans. Click on Email & IM protected icon and then click on Configure to change option on the right.ģ. Bring up the McAfee Security Center (double-click icon in lower right of screen)Ģ. If using Mcafee Security Suite (or the ATT Internet Security Suite powered by Mcafee), you need to do the following:ġ. Relaunch the Internet Explorer internet browser. Under "Browsing", remove the "Enable third-party internet browserĦ. Select "Start", "Settings", then click "Control Panel".ĥ. Close out of all instances of the Internet Explorer internet browser.Ģ. Toolbars, News or Stock Tickers, Instant Messaging, Weather alerts,Įmail alerts, Antivirus/Antispy and/or Games.ġ. To find out if this is the case, please try one of the following tasksįor your specific browser: Common uses include (but aren't limited to) Potentially cause issues with Yahoo!7 Mail. Internet browser more useful & certain add-ons or plug-ins can Here is their reply.ĭISABLE INTERNET BROWSER ADD-ONS/PLUG-INSĮach Internet browser comes with optional upgrades or enhancementsĬommonly known as "add-ons" or "plug-ins." These features make your I contacted Yahoo and their response solved the problem for me.
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